Question 1

How do I book you?

Accepted Answer

Fill out the form on my contact us page is my preferred method as it has everything I need to know from you. If I have availability and you’re keen to secure the booking, a non refundable booking fee is required. Bookings are not secure unless a booking fee is paid.

Question 2

Where are you located?

Accepted Answer

I am located in Carramar, Western Australia.

Question 3

How far in advance can I book?

Accepted Answer

I open up my diary for wedding/group bookings a year in advance.

Question 4

Can I have a wedding booking without a trial?

Accepted Answer

Yes you can however if your event is a wedding it is highly recommended that you have a trial beforehand. I understand if you’re a destination bride and may not have the time to do so however bear in mind that there is only a set amount of time on the day so to ensure that your look is absolutely perfect - a trail is highly recommended.

Question 5

Can I have a trial before booking with you?

Accepted Answer

Yes you can however, due to demand of enquiries and bookings, I do not have the capacity to hold any dates pending a trial. All wedding day bookings will need to be secured beforehand or risk it being taken in the meantime.

Question 6

How long before my wedding should I have my trial?

Accepted Answer

I recommend booking your trial date approximately 2-3 months prior to your day. If your wedding is in peak season (September through to April) then I would recommend booking that trial date at least 4 months prior to ensure you get a suitable date.

Question 7

Can I book a trial on the weekends?

Accepted Answer

Unfortunately not as weekends are reserved for event bookings and as I allow more time for my trial appointments, I am unable to cater for this on the weekends. I conduct trials generally on Thursday and Fridays. During School Term for 2024, Tuesday is also available between 9:30am - 2pm

From 2025, it will be Wednesday during school term between 9:30am - 2pm.
However, during off peak season, June to August, I have more flexibility for a Saturday trial so if a Saturday is imperative for you - please bear this in mind and let me know you.

Question 8

How long do you allow for hair and makeup?

Accepted Answer

Depending on your look, I generally allow 1 hour for makeup and 1 -1.5 hours for hair depending on style.

If it is a wedding booking, we work our timing out by allowing 2-2.5hrs for the Bride’s hair and makeup, then 45mins per person per service, plus an additional 30mins on top for setup/pack down.

Question 9

Do you offer mobile services?

Accepted Answer

Yes I do however it is only available with a minimum services spend of $650 (ie makeup service or hairstyling service). This minimum does not include the costs of: Travel or Parking fee, Hair extensions: Hire or Purchase

If the location is more than an hour away, the minimum spend increases depending on location. For example, the minimum services spend for South West is $950.

If you don't make the minimum spend based on how many you have needing hair or makeup, but are happy to pay the minimum amount, I can still travel out to you. Alternatively, you can come to me in Carramar and there is no minimum spend.

Question 10

How early can you start?

Accepted Answer

We can start as early as you need, however there is an early bird surcharge.

Question 11

Do you travel for destination weddings?

Accepted Answer

Yes I do. I 'd love to travel and be a part of your destination wedding!

Question 12

What costs are involved for a destination wedding?

Accepted Answer

All travel and accommodation costs are required to be covered, plus a minimum spend for the day. As all locations are different, please enquire and I can quote.

Question 13

How should we work out our start time for our wedding/event day?

Accepted Answer

Once you know either what time your photographer will be arriving, or what time you will be leaving, we can work backwards from there to schedule your start time. It’s ok if other hairstylists and makeup artists start at separate times, we are all different in the way we work but experienced in working together to achieve your goal.

Question 14

Do you offer additional hair and makeup artists to make it quicker on the day?

Accepted Answer

Yes, I have the option of booking additional artists on the day however the minimum still applies for each artist and travel fee is applicable per artist.

Question 15

I may need hair extensions, do you provide these?

Accepted Answer

Yes I have the option of Hire or Purchase of Clip-in Hair Extensions. I have a large range of Clip-ins in salon to trial with no additional cost provided we take them out after the trial appointment. Alternatively, if you wish to wear them out after, rental costs apply.

Question 16

I have my own set of hair extensions, can we use them?

Accepted Answer

I am more than happy to use your set of extensions, provided they are 100% human hair and there is enough for the style you’re wanting. If you are unsure, please check with me before your appointment.

Question 17

I already have hair extensions installed, is that okay?

Accepted Answer

Yes, thats definitely okay. If you’re able to let me know that in advance that would be great.

Question 18

Do you supply hair accessories?

Accepted Answer

No I don’t supply hair accessories other than hair extension purchase or hire.

Question 19

I have to cancel my booking, can I have my Booking Fee refunded?

Accepted Answer

Unfortunately the booking fee that is charged when you secure your appointment is non refundable and non transferable.

You can replace your appointment with someone else with the same service booked, however I do not refund nor do I transfer that booking fee to another date.

Out of courtesy, if you do need to cancel, please get in touch with me ASAP, especially if it is a group or wedding booking. If you cancel a group/wedding booking less than 4 weeks out, additional fees will be charged and payable.

All cancellations need to be submitted in writing via email or text.

Question 20

How do you want me to prep and wash my hair?

Accepted Answer

Please wash your hair the day/night before your appointment so that it is CLEAN and COMPLETELY DRY.

Shampoo twice making sure roots are washed well, with minimal conditioner on ends (around a 10cent piece size) and RINSE WELL.

Please avoid any serums or hair products as I will add that in as necessary when I’m styling. If your hair is normally frizzy or curly, please blow-dry your hair straight with a round brush stretching it dry. DO NOT USE A STRAIGHTENER.

Do not come to your appointment with wet hair. Should your hair be wet (make sure roots are also dry before tying it for bed) – extra time may be needed to dry it before I can style it which will incur extra charges.

If blowdrying straight is a problem, and your hair is usually really frizzy or curly, it is highly advisable to book in with a hairdresser the day before for a wash and blow dry. Just remember to remind your stylist to NOT use a straightener as above.

Please make sure that this message is passed on to everyone that are having their hair done with us on the day - make sure you let them know with plenty of time in case they need to book a time in with a hairdresser for the blow dry!

Question 21

Do you offer discounts for larger group bookings?

Accepted Answer

Please don’t be offended when we say no, we do not offer discounts or reduced pricing. Generally more people means more work, and we need to hire more assistants which incur additional costs.

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